{"id":2980,"date":"2024-10-03T15:22:32","date_gmt":"2024-10-03T13:22:32","guid":{"rendered":"https:\/\/fources.agency\/?page_id=2980"},"modified":"2025-08-13T10:47:36","modified_gmt":"2025-08-13T08:47:36","slug":"support","status":"publish","type":"page","link":"https:\/\/fources.agency\/fr\/services\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-style-header-big\"><img decoding=\"async\" width=\"1600\" height=\"1054\" class=\"wp-block-cover__image-background wp-image-526\" alt=\"\" src=\"http:\/\/fources.agency\/app\/uploads\/2021\/10\/themes.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/fources.agency\/app\/uploads\/2021\/10\/themes.jpg 1600w, https:\/\/fources.agency\/app\/uploads\/2021\/10\/themes-1500x988.jpg 1500w, https:\/\/fources.agency\/app\/uploads\/2021\/10\/themes-768x506.jpg 768w, https:\/\/fources.agency\/app\/uploads\/2021\/10\/themes-1536x1012.jpg 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-primary-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center is-style-default has-h-1-font-size\">Support <br><\/h1>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group section-margin is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-style-block-small is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-base-color has-text-color\">Le support technique couvre toutes les questions et t\u00e2ches qui surviennent une fois que votre site est en ligne, m\u00eame si vous n&#8217;avez pas de forfait de maintenance chez nous.<br><br>Alors que la <strong>maintenance<\/strong> inclut la sauvegarde de votre site et les mises \u00e0 jour techniques uniquement, le <strong>support<\/strong> peut, quant \u00e0 lui, inclure des interventions comme la mise \u00e0 jour du contenu, la modification ou l&#8217;ajout de textes, la cr\u00e9ation de nouvelles pages, ou encore la gestion des probl\u00e8mes avec votre h\u00e9bergeur.<br><br>Avec un forfait de support, vous avez l&#8217;esprit tranquille : d\u00e8s que vous avez besoin d&#8217;ajuster ou d&#8217;am\u00e9liorer votre site, une aide est disponible. C&#8217;est une solution simple pour garantir que votre site reste \u00e0 jour et en ad\u00e9quation avec l&#8217;\u00e9volution de vos besoins, sans avoir \u00e0 tout g\u00e9rer vous-m\u00eame.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group section-margin is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group section-margin is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-primary-color has-text-color has-link-color has-h-3-font-size wp-elements-e603291da8daeaf948d799146fd8893b\">Nos packs de support<\/p>\n\n\n\n<div class=\"md:flex gap-10 wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"w-full wp-block-column border is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-white-color has-primary-to-base-gradient-background has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:10%;padding-right:%;padding-bottom:10%\">\n<p class=\"has-text-align-center has-h-4-font-size\">Medium<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center mb-0\" style=\"font-size:37px\">2100\u20ac*<\/h3>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:10px\"><em><em>*hors TVA<\/em><\/em><\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p class=\"has-text-align-center\">Comprend 28h<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:2rem;padding-right:2rem;padding-bottom:2rem;padding-left:2rem\">\n<h3 class=\"wp-block-heading is-style-title-underline has-primary-color has-text-color has-h-4-font-size\">Support available<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Site pirat\u00e9 ou introuvable<\/li>\n\n\n\n<li>Configuration d&#8217;une nouvelle adresse e-mail<\/li>\n\n\n\n<li>Contact\/suivi avec votre h\u00e9bergeur<\/li>\n\n\n\n<li>Erreurs d&#8217;affichage<\/li>\n\n\n\n<li>Formations (Editeur WordPress Gutenberg)<\/li>\n\n\n\n<li>Adaptation de plugin<\/li>\n\n\n\n<li>Mise \u00e0 jour de version de votre CMS<\/li>\n\n\n\n<li>Mise \u00e0 jour du site avec du nouveau contenu<\/li>\n\n\n\n<li>Support technique<\/li>\n\n\n\n<li>D\u00e9veloppement personnalis\u00e9**<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"w-full wp-block-column border is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-white-color has-primary-to-base-gradient-background has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:10%;padding-right:%;padding-bottom:10%\">\n<p class=\"has-text-align-center has-h-4-font-size\">Large<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center mb-0\" style=\"font-size:37px\">3000\u20ac*<\/h3>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:10px\"><em><em>*hors TVA<\/em><\/em><\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p class=\"has-text-align-center\">Comprend 40h<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:2rem;padding-right:2rem;padding-bottom:2rem;padding-left:2rem\">\n<h3 class=\"wp-block-heading is-style-title-underline has-primary-color has-text-color has-h-4-font-size\">Support available<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Site pirat\u00e9 ou introuvable<\/li>\n\n\n\n<li>Configuration d&#8217;une nouvelle adresse e-mail<\/li>\n\n\n\n<li>Contact\/suivi avec votre h\u00e9bergeur<\/li>\n\n\n\n<li>Erreurs d&#8217;affichage<\/li>\n\n\n\n<li>Formations (Editeur WordPress Gutenberg)<\/li>\n\n\n\n<li>Adaptation de plugin<\/li>\n\n\n\n<li>Mise \u00e0 jour de version de votre CMS<\/li>\n\n\n\n<li>Mise \u00e0 jour du site avec du nouveau contenu<\/li>\n\n\n\n<li>Support technique<\/li>\n\n\n\n<li>D\u00e9veloppement personnalis\u00e9**<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-secondary-background-color has-background\">Toutes ces heures sont valables pendant 1 an \u00e0 compter de la date d&#8217;achat. Les heures pr\u00e9pay\u00e9es peuvent \u00eatre utilis\u00e9es pour des t\u00e2ches ponctuelles ou pour un d\u00e9veloppement plus cons\u00e9quent**, garantissant une flexibilit\u00e9 pour des ajustements et des besoins futurs.<br>**Sous r\u00e9serve du d\u00e9veloppement souhait\u00e9.<\/p>\n\n\n\n<div class=\"md:flex gap-10 wp-block-columns are-vertically-aligned-center section-cta animate fade-up is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"w-full md:w-5\/12  wp-block-column is-vertically-aligned-center section-cta__left is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-full image-full-left\"><img decoding=\"async\" width=\"1500\" height=\"1003\" src=\"http:\/\/fources.agency\/app\/uploads\/2021\/09\/supports-support.jpg\" alt=\"\" class=\"wp-image-88\" srcset=\"https:\/\/fources.agency\/app\/uploads\/2021\/09\/supports-support.jpg 1500w, https:\/\/fources.agency\/app\/uploads\/2021\/09\/supports-support-768x514.jpg 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"w-full md:w-5\/12  wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<h2 class=\"wp-block-heading is-style-title-underline has-white-color has-text-color has-h-3-font-size\">Vous avez des questions?<\/h2>\n\n\n\n<p>N&#8217;h\u00e9sitez pas, envoyez-nous un email via notre formulaire de contact<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/fources.agency\/fr\/contact\/\">contactEZ-NOUS<span><\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Le support technique couvre toutes les questions et t\u00e2ches qui surviennent une fois que votre site est en ligne, m\u00eame si vous n&#8217;avez pas de forfait de maintenance chez nous. Alors que la maintenance inclut la sauvegarde de votre site et les mises \u00e0 jour techniques uniquement, le support peut, quant \u00e0 lui, inclure des &hellip; <a href=\"https:\/\/fources.agency\/fr\/services\/support\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":2973,"parent":1978,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2980","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/pages\/2980","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/comments?post=2980"}],"version-history":[{"count":5,"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/pages\/2980\/revisions"}],"predecessor-version":[{"id":3611,"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/pages\/2980\/revisions\/3611"}],"up":[{"embeddable":true,"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/pages\/1978"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/media\/2973"}],"wp:attachment":[{"href":"https:\/\/fources.agency\/fr\/wp-json\/wp\/v2\/media?parent=2980"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}