Support
Technical support covers all questions and tasks that arise once your site is online, even if you don’t have a maintenance package with us.
While maintenance only includes site backups and technical updates, support, on the other hand, can involve tasks such as updating site content, modifying or adding texts, creating new pages, or even handling issues with your hosting provider.
With a support package, you have peace of mind: whenever you need to adjust or improve your site, help is available. It’s a simple solution to ensure your site stays up to date and aligned with your evolving business needs, without having to manage everything yourself.
Our support packs
Small
1200€*
*VAT excluded
Includes 16h
Support available
- Hacked website or not found
- Set-up of a new email address
- Contact/follow up with your hosting
- Display errors
- Trainings (Gutenberg)
- Plugin adaptation
- Update content on your CMS
- Update website with new content
- Technical support
Medium
2100€*
*VAT excluded
Includes 28h
Support available
- Hacked website or not found
- Set-up of a new email address
- Contact/follow up with your hosting
- Display errors
- Trainings (Gutenberg)
- Plugin adaptation
- Update content on your CMS
- Update website with new content
- Technical support
Large
3000€*
*VAT excluded
Includes 40h
Support available
- Hacked website or not found
- Set-up of a new email address
- Contact/follow up with your hosting
- Display errors
- Trainings (Gutenberg)
- Plugin adaptation
- Update content on your CMS
- Update website with new content
- Technical support
All these hours are valid for 1 year from the date of purchase. Prepaid hours can be used for one-off tasks or for more substantial development**, ensuring flexibility for adjustments and future needs.
**Subject to the desired development.
You have questions?
Say no more, call us or send us an email to discuss it!